Cancellation & Refund Policy
- Policy will be applicable as per the Rate Plan.
- In case of an early departure, retention charges equivalent to the balance unutilized room nights will be levied and no amount will be refunded or carried forward by the Hotel.
- In case of NO SHOW, retention charges equivalent to total room nights booked, will be charged.
- The Hotel reserves the right to release guaranteed and non-guaranteed reservations with prior information, without any liabilities.
- The refund is processed within 15-20 working days and is re-sent via the same payment mode that was used for making the payment – credit card/bank account.
Booking Terms & Conditions
- All bookings must be guaranteed at the time of reservation by a credit card or bank deposit.
- Hotel reserves the right to cancel non – guaranteed bookings at any time.
- Cancellation within 30 days of arrival date will attract retention charges equivalent to the tariff of one night each per room. Full retention will apply for cancellation within 7 days of arrival.
- Check-in/Check-out time is 12 PM.
Guests are required to present a photo identity proof with residential address details at the time of check-in for verification. This includes the guest’s passport, driving license, voter identification card or Aadhar Card.
Terms & Conditions
The Kalwar Bagh
The Garden House
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