Cancellation & Refund Policy

  • Policy will be applicable as per the Rate Plan.
  • In case of an early departure, retention charges equivalent to the balance unutilized room nights will be levied and no amount will be refunded or carried forward by the Hotel.
  • In case of NO SHOW, retention charges equivalent to total room nights booked, will be charged.
  • The Hotel reserves the right to release guaranteed and non-guaranteed reservations with prior information, without any liabilities.
  • The refund is processed within 15-20 working days and is re-sent via the same payment mode that was used for making the payment – credit card/bank account.

Pet Policy

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Booking Terms & Conditions

  1. All bookings must be guaranteed at the time of reservation by a credit card or bank deposit.
  2. Hotel reserves the right to cancel non – guaranteed bookings at any time.
  3. Cancellation within 30 days of arrival date will attract retention charges equivalent to the tariff of one night each per room. Full retention will apply for cancellation within 7 days of arrival.
  4. Check-in/Check-out time is 12 PM.

Guests are required to present a photo identity proof with residential address details at the time of check-in for verification. This includes the guest’s passport, driving license, voter identification card or Aadhar Card.

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Tel: +91 9950329080

Reservations: reservations@kalwarheritage.com